Terms and Conditions
Acceptance of Terms
Using https://prorestorationworcester.com/ means you accept these Terms and Conditions as posted. Pro Restoration Worcester may update these Terms, and the latest version will be on this page. Continuing to use the website after updates means you agree to the revised Terms. These Terms apply to all visitors and clients in Worcester, Massachusetts.
Services
Pro Restoration Worcester offers water, fire, and mold restoration services in Worcester, Massachusetts. We provide on site assessments and use third party vendors for specialized tasks. Service availability depends on project scope and location. We strive to meet your needs but cannot guarantee specific outcomes due to varying conditions.
Quotes, Billing, and Payment
We provide estimates based on initial assessments, but final invoices may differ due to unforeseen issues. Change orders are agreed upon before extra work. Deposits may be required. We accept major credit cards and checks. Late payments may incur fees. Disputes must be raised within 30 days of invoicing to our office at 10 Pullman St, Worcester, MA 01606, United States.
Insurance and Claims Assistance
We assist with documentation and photos for insurance claims. We work with your insurer to provide accurate reports, but their approvals and payments are their decision. Pro Restoration Worcester cannot guarantee coverage or claim outcomes, as these depend on your policy and insurer.
Scheduling, Access, and Site Conditions
We schedule access windows for assessments and work. Clients must provide utilities and permissions. Hazardous conditions, pets, or minors may delay work. We may pause projects for safety or compliance issues until resolved, ensuring safe operations in Worcester, Massachusetts.
Health and Safety
Our team is trained to IICRC standards and uses PPE, containment, negative air systems, and EPA registered disinfectants when needed. We follow Worcester, Massachusetts regulations to ensure safe, clean worksites for clients and staff.
Customer Responsibilities
Clients must remove valuables when requested, disclose preexisting damage, and follow safety and drying instructions. Failure to comply may affect project timelines or outcomes. Cooperation ensures efficient restoration for your property.
Warranties and Disclaimers
We offer a one year limited warranty on workmanship. Exclusions include preexisting damage, normal wear, hidden conditions, acts of nature, or third party failures. No other warranties are provided unless stated in writing.
Limitation of Liability
Our liability is limited to the amount paid for the specific service. We are not responsible for indirect or consequential damages, like lost profits, to the extent allowed by law in Worcester, Massachusetts.
Cancellations and Rescheduling
To cancel or reschedule, notify us in writing at least 48 hours before the scheduled work. Fees may apply for late cancellations. Emergency jobs may have different cancellation terms based on urgency.
Intellectual Property
All text, images, and logos on https://prorestorationworcester.com/ belong to Pro Restoration Worcester or our licensors. You may not copy or use them without written permission from us.
Privacy and Data
Our Privacy Policy, available on this website, explains how we handle your information. Job photos and reports are used for documentation and insurer reviews, with your consent, to complete restoration work.
Third Party Links and Tools
Any external resources mentioned on our site are for convenience. Using them is at your discretion, and Pro Restoration Worcester is not responsible for their content or performance.
Changes to These Terms
Pro Restoration Worcester may update these Terms. The latest version will be posted on this page. Continuing to use https://prorestorationworcester.com/ after changes means you accept the updated Terms.
Governing Law and Dispute Resolution
These Terms are governed by Worcester, Massachusetts law. Disputes must first be addressed through 30 days of good faith negotiation before any legal action. Venue is Worcester, Massachusetts.
Contact
For questions or concerns, write to Pro Restoration Worcester, 10 Pullman St, Worcester, MA 01606, United States. We’ll respond promptly to address your inquiries.
Severability and Entire Agreement
If any part of these Terms is invalid, the rest remains in effect. These Terms are the entire agreement regarding your use of the website and our services.
Force Majeure
Pro Restoration Worcester is not liable for delays or failures caused by events beyond our control, like natural disasters or supply chain issues.
This page provides general information and is not legal advice.